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COVID 19 Pandemic Product Return Policy

Posted: Apr 1, 2020
Categories: Uncategorized
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COVID-19 PANDEMIC
PRODUCT RETURNS POLICY


SourceMark is providing this notification as a COVID-19 pandemic interim amendment to any and all return goods policy. The intent is to support our clients and ensure availability of supplies to as many of our healthcare providers as possible during this critical time. We support the anti-hoarding provisions under Executive Order 13909, and are limiting returns where a customer or distributor has purchased more than 30% of their last 3 months (December 2019 – February 2020) average purchases on a given product. SourceMark will not authorize returns for any customer or distributor that is over the 30% limit of those respective products. This interim amendment will be in effect on purchases that have occurred from March 2020 through June 2020. If you have any questions please feel free to reach out to our Customer Experience Team at [email protected] 

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